FAQ
Pheel phree to ask us any questions you may have that aren't answered here! We try our best to answer all dm's on Instagram @PhartClothes, and our email is always open as well - PhartClothes@gmail.com.
Q: Why is it called Phart?
A: Phart Clothes directly stands for People Have A Right To Clothes.
The name originally was going to be called Fart Clothes - however we were told that was disgusting and to make it family friendly. So, we added a Ph to the front. From there we then decided to make it a formal nonprofit, and later came up with the full name of People Have A Right To Clothes, Inc.
Q: Why is the mascot/logo a dog?
A: The mascot is the founder's rottweiler named Monster, who was rescued out of Rockford, Illinois. The original logo included him wearing a t-shirt, which was then later cropped out into just his face.
Q: Where do you guys get all of your clothing?
A: Our clothing inventory is currently 20% donations, and we buy roughly 80% of it through a textile warehouse in Laredo, Texas.
At that same textile warehouse, the items that don't sell are turned into rags, insulation, or shipped outside of the United States for others to deal with. We are actively in the fight for keeping clothes in circulation and out of the landfill.
Q: What happens with your clothes that don't sell?
A: Our clothes will sit on the website until they sell. We believe that spending money on storage, waiting for the right buyer, is a better option than spending thousands to turn it into rags or ship it overseas for others to deal with.
Q: Are you guys are a nonprofit?
A: We are a domestic nonprofit based out of West Lafayette, Indiana. Despite this, we are still working on becoming an official 501(c)3 to make both clothing and monetary donations tax deductible.
Q: Can we donate to you guys?
A: Yes! We take all clothing donations regardless of condition, size, or item. While the donations themselves aren't tax deductible (yet), we will happily accept all clothing donations to keep them out of the landfill. Some items may not make it to the website but they will never be thrown into the landfill.
Q: What is PhartClothes.com's return policy?
A: We aim for complete customer satisfaction. While we do not accept refunds or exchanges, we are happy to answer all of your questions and offer you a one of a kind discount code as well.
Q: How can I ensure a safe transaction on PhartClothes.com?
A: All transactions are securely processed through our website. We advise against conducting transactions outside of our platform to ensure your security and satisfaction. @PhartClothes and PhartClothes.com are the only ways of buying actual Phart Clothes.
Q: Does PhartClothes.com offer international shipping?
A: We do! Unfortunately though, shipping is rather expensive to ship outside of the United States.